U Pack

Rated 4.31 out of 5 based on 29 customer ratings
(29 customer reviews)

Address: 6201 Rogers Ave Suite J, Fort Smith, AR 72903
Phone Number: 877-453-7274
Email: moving@upack.com
Website: http://www.upack.com/
Working Hours: 9.00 AM – 6.00 PM

Description

Moving made easy

U-Pack, an ArcBestSM brand, offers nationwide moving services for people moving out of state. A “you pack, we drive” company, U-Pack® is designed to help consumers lower the costs of long distance moving by doing some of the work themselves. You pack, load and unload your items, and we handle the driving. U-Pack has helped over 850,000 families move, transporting their belongings over 1 billion miles—we’re confident we can help you move, too!

Launched on October 1, 1997 by ABF FreightSM, U-Pack provides an innovative way to move household belongings cross country in combination with commercial freight. Since then, the service has expanded to include a variety of reputable transportation suppliers and partnerships with several auxiliary moving services such as moving labor and auto shipping. With the convenience of full-service movers at rates comparable to truck rental, U-Pack has evolved into a popular choice for easy, affordable relocation.

How U-Pack Works

U-Pack delivers an empty trailer or moving container to your location.
You load your belongings.
U-Pack delivers to your new location.
You unload your belongings.

Your U-Pack price is based on the linear footage your shipment occupies in the trailer or the number of containers you use. There’s no additional charge for things like fuel, tax, highway tolls or basic liability coverage. And, rather than in-home estimates, U-Pack makes the moving process easier by providing online moving space estimators and online moving quotes. U-Pack also offers the ability to track your shipment in transit, 24/7, via the online tracking system.

If you’re looking for convenience and affordability, U-Pack is the ideal solution.

29 reviews for U Pack

  1. Rated 4 out of 5

    I had a great experience with U-Pack.
    We had a hassle free move.
    I would recommend it to everyone, who needs to move.
    The staffs were very professional and always ready to help.
    Altogether, a great experience.

  2. Rated 4 out of 5

    The service withe the container was great. Purchased the storage. Was told I could get a refund if it was less than 30 days. Not true only used 14 days storage still had to pay for 30. DO NOT use their storage unless you know it will be close to 30 days. The discounts they offered for moving supplies didn’t work. Had to pay full price for supplies. Would I use them again? Probably, but would buy moving supplies and storage elsewhere.

  3. Rated 5 out of 5

    I was looking at over $6,000 to move 3,000 miles. With UPack it was $2,318.

    It doesn’t matter the weight … and mine was pretty heavy. They don’t charge by that, but rather by how much space you take. You pack your own stuff or hire a couple people to do it for you. You let them know when you need the truck and they drop it off. Then you have 3 days to fill it. Close it up and call them and they’ll do the rest. They can deliver it right to your house then you’ll have 3 days to unpack it. Again just call them when you’re done.

    It was certainly worth it for a couple friend and me to pack and unpack and save $3700.

    I really appreciated the 3 day window too, as I still turned up with more packing to do. Try that with a regular moving company.

    I highly recommend them. It wasn’t easy to get the truck in my new place, but the guy went to the extra mile to make it work.

  4. Rated 4 out of 5

    Great overall customer satisfaction along with best price, timeliness and professionalism. Definitely recommend for long distance moves.

  5. Rated 4 out of 5

    I would certainly recommend U-Pack. I was a bit disappointed that some of my furniture had some major rub spots and a bookcase had a puncture hole in its back; however, the next time I move I know the furniture needs extra blankets. The items that were damaged did not have any blankets. So, live and learn. Also, the bulkhead was broken initially and was never replaced even though the company was notified when the trailer left my house.

  6. Rated 4 out of 5

    I would certainly recommend U-Pack. I was a bit disappointed that some of my furniture had some major rub spots and a bookcase had a puncture hole in its back; however, the next time I move I know the furniture needs extra blankets. The items that were damaged did not have any blankets. So, live and learn. Also, the bulkhead was broken initially and was never replaced even though the company was notified when the trailer left my house.

  7. Rated 4 out of 5

    Absolutely as easy as advertised. The drivers were wizards at picking up and dropping off the trailers!

  8. Rated 4 out of 5

    Prompt, on time service. Very professional. I have already recommended them to family and friends. I will use them again. No problems.

  9. Rated 4 out of 5

    When we had to move our daughter’s stuff to S.C. because she started a new job there, we had no interest in renting a truck and doing the move ourselves. Big moving companies won’t touch the move of only a one bedroom apartment of stuff. A local mover recommended U-Pack. They charge by the amount of space you use. We paid him to load the container, so we got it packed a carefully as possible. Even though it was being moved over a holiday weekend, her stuff arrived in S.C. in 3 business days. Her apartment complex wouldn’t allow the container in their parking lot, but it was easily unloaded at the terminal by a local moving company, and moved into her apartment. Even with private movers on both ends, rather than doing it ourselves, it was less significantly less expensive than the quotes I got from any companies that would do small moves. And MUCH faster! Well done, U-Pack!

  10. Rated 4 out of 5

    For someone capable of moving boxes and furniture myself, and moving from a relatively small apartment, UPack provided everything I needed. Pod arrival was on time. Friendly employees and easy and helpful to reach by phone (no endless waits, every time I talked to a person right away). Price is much better than other pod companies. Would highly recommend.

  11. Rated 4 out of 5

    Used u-pack twice this summer to move my mother-in-law and sister-in-law. In both cases, transport from Cali to IDAHO was in several days. Deliver and pick up of trailor was quick and easy.
    I have moved before using u-haul and I could kick my self so not finding out about this service sooner. I can’t recommend U-Pack more, the people i contacted were all superb, polite and responsive to my every need. Great company!

  12. Rated 4 out of 5

    Used u-pack twice this summer to move my mother-in-law and sister-in-law. In both cases, transport from Cali to IDAHO was in several days. Deliver and pick up of trailor was quick and easy.
    I have moved before using u-haul and I could kick my self so not finding out about this service sooner. I can’t recommend U-Pack more, the people i contacted were all superb, polite and responsive to my every need. Great company!

  13. Rated 5 out of 5

    If I could have, I would have picked 10 stars for U-pack. Everything I did with this company was wonderful. They were not only on time, every-time, but the people that I worked with were simple wonderful. Many thanks…U-Pack…

  14. Rated 5 out of 5

    I love UPAK
    We have used their services twice for long distance moves over 1800 miles
    I totally trust them
    They are user friendly
    Moving can be very hectic and time consuming. They made it easy. I was worried at first but after two seamless moves I am totally confident that no one will ever move us again but UPAK

  15. Rated 4 out of 5

    Moved from CA to KY. Everyone I dealt with was very professional and made the experience stress free. Their pricing was also the cheapest in comparison to the other POD/BOX services out there. I’d highly recommend this company.

  16. Rated 5 out of 5

    Their price was well below other companies. U-pack delivered on the day they were expected. They were in our area sooner than expected and called to see if it was ok to deliver earlier. We moved from Texas to Ohio. Customer service is above excellent! I would definitely use them and again and will recommend them to everyone.

  17. Rated 4 out of 5

    Great service on the phone and on the ground. The pick up and delivery were on time. My stuff arrived in good condition. Best price I could find. Will consider this company for any future move. I highly recommend U-Pack.

  18. Rated 4 out of 5

    Had a good moving experience using U-Pack Moving, very fast service and you only pay for how many feet you use in the trailer.

    Would definitely recommend to someone moving across country.

  19. Rated 4 out of 5

    I have used U-Pack moving services twice in two different states. There is nothing that I can complain about. Both times everything went as planned and as requested. They are very accommodating and provide excellent friendly service.

  20. Rated 5 out of 5

    From start to finish it was very smooth. The process was just as described.
    I am so used to listening to people telling what they were going to do and then hoping that it goes close to what they describe that I’m shocked when it is 100%.
    A+ service.

  21. Rated 4 out of 5

    Delivered, transported and delivered to my new address without any problems. Out of all the components that moving entails, this was-by far-the least stressful part of the move. I would highly recommend using this service without hesitation!

  22. Rated 4 out of 5

    Delivered, transported and delivered to my new address without any problems. Out of all the components that moving entails, this was-by far-the least stressful part of the move. I would highly recommend using this service without hesitation!

  23. Rated 5 out of 5

    Couldn’t ask for a better job. They did everything way past my expectations on both ends. Excellent people and equipment. More than happy with what they did.

  24. Rated 4 out of 5

    The company treated us great and made it a simple move.

  25. Rated 5 out of 5

    low cost and good service for long distance move

  26. Rated 4 out of 5

    I was thrilled with the price, service and handling of my items. Nothing was damaged or even disrupted.
    The company is totally professional and ‘goes the extra mile’, excuse the pun!
    I will highly recommend them to everyone.

  27. Rated 5 out of 5

    We used upack to send my sons belongings to him.
    He stayed in Florida after graduating college.
    He recently bought a house and had room for all his possessions (foosball table furniture etc. Since we live in Maine it was not doable the traditional way. We ordered a upack unit and had his stuff delivered door to door.
    It worked out great for us.

  28. Rated 4 out of 5

    I have worked with U-Pack twice for two cross country moves. I have been extremely satisfied. They’ve shown up on time, communicated well, and shipped my things without incident. I will certainly use them for long distance moves in the future when budget and convenience are equal concerns.

  29. Rated 5 out of 5

    Very good experience. From start to finish everyone was friendly and professional. They were right on time with both the drop off and pick up of the cubes. I moved approx. thirteen hundred miles, with NO breakage. And they did all this at about half the price of other companies I had contacted. If I ever need to move again, they will be my first call.

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